11 Care coordination

11.1 Digital administration of care work

Using digital devices and applications to independently plan, monitor and report care activities; tracking through ICT’s the places visited and recording the activities carried out; ensuring flexible reactions and real-time response to care recipients' needs as well as to instructions from care service organisations.

11.2 Organising and supervising care work

Using care organisations' systems for managing care workers; participating in coordination and monitoring of work of others through digital technologies; undertaking supervision and leading roles in care organisations through digital means.