Key public downloadable outcomes of the CARER+ project

The CARER+ project aims to equip EU care workers and caregivers with the required set of digital competences that will allow them to:

  • Support older people in their use of ICTs and AAL technologies that will enhance their professional status and impact positively on the quality of life, autonomy and safety of those in their care;
  • Be more active in society, enhancing and diversifying their opportunities for EU mobility, employability and personal and professional development;

The key deliverables of the CARER+ project are:

The European portal for the professionalisation of care workers and caregivers. The professionalisation of home care refers to the process by which the occupation of care workers and caregivers transforms itself into a true profession of the highest integrity and competence that is likely to have an impact in the quality of life of care recipients: better care means more people ageing well in the community and at home. The European portal represents a fundamental tool within this process.


The Competence Framework for digital knowledge and skills in domiciliary care work and caretaking. It serves as a reference structure for care workers’ and caregivers’ competence development, as well as for vocational education and training providers to effectively design and plan training programmes.

  • The Executive Summary is accessible here and is also available as a Competence wiki. The full publication is available here
  • The Competence wiki is an online tool allowing the co-edition and creation of content that will store the competence framework and will contain the description of each competence. It is available for continuous contribution, but subject to moderated contribution based on a distribution of roles and rights within the system. According to this approach, each competence is described in one page with a unique web identifier. The competence wiki allows a non-structured management of content, its continuous improvement and enrichment by users, the open management of co-edition history and translations and a bottom-up approach to knowledge management by a given community, rather than the top-down approach to competence frameworks stable and ready-to-use made by sole experts.

Following a series of  workshops in Paris, Sweden and Italy involving stakeholders in the process of certification drafting, we described a sustainable process for the certification of digital competences for care workers. The Handbook for certification of digital competences in the social care sector proposes scenarios for the development of certification processes in Europe.

A series of tools and resources for training providers that include:

  • An online learning environment comprising interlocking VLE, social networking service and e-Portfolio system with federated identity management, and accessed through a single web-based jump point with instances available for hosting each of the piloting language/countries.
  • Curriculum for the development of digital competences of care workers that comprises learning pathway maps for both non-formal and formal learning pathways in the form of a catalogue in which the learning paths, length, type and mode of study, entry level, activities, and the competence they are aimed at developing are all described. Learning pathways will denote VET and adult learning pathways for care workers and caregiver groups respectively.
  • Set of learning resources and evidence samples. A set of validated learning resources and evidence samples. These will be compliant with W3C standards for accessibility and interoperability and can be delivered via a web browser and are accessible from multiple devices such as computers, handheld devices, personal digital assistants, smartphones and mobile Internet tablets.
  • Micro-certification system, including the proficiency badges. A set of proficiency badges representing the successful development of skills and competences via both the non-formal and formal learning pathways and through the use of the learning environment.
  • Skills and competence profiling tool for new leaners/users. A short profiling tool to test prior learning and experience in key areas relating to the programme to help learners choose correct learning pathways and micro-certification requirements through gaining proficiency badges.
  • The Handbook for piloting describes the methodology, procedures and tools required to prepare and undertake the pilot phases from the recruitment of participants to post-pilot phases. It includes references to: Procedures to guarantee information consent and privacy, according to the principles of Data Protection Directive; Procedures to ensure withdrawal from the research procedure; Procedures to ensure the awareness and self-responsibility of handlers of data; Procedures to guarantee the transition from the pilot to the post-pilot phase; Procedures to guarantee security of online data storage. It will provide the methodology and procedures to each country, along with promotional materials including design, templates and structure. It also integrates an online service within the web portal for recruitment promotion including Q&A sections. Provides content for each pilot country to include in local and national websites as well as local care networks sites. Provides promotional materials including paper-based communications, including: posters, brochures at local level.
  • A piloting phase involving 500 participants in 5 European countries: France, Italy, Romania, Latvia and Sweden. These are 200 dyads of care workers and care recipients and 50 dyads of caregivers and care recipients. The care workers will be involved in the pilots in the frame of a continuous Professional Development Programme and the care givers will participate via an adult learning programme. They will be piltoign a variety of Smart Networked Objects like the Li1 and the webnapperon, as well as Internet tablets equiped with RFID readers and with running apps adapted to the particular needs of these groups. The localisation and the preparation of end-use documentation is also planned. The piloting phase also involves a training the trainers programme and thedelivery of a training programme for care workers and caregivers, and a Impact assessment exercise.


  • Finally the project develops tools contributing to the exploitation of the products and services created: The Training toolkit for care workers; Scenarios of cooperation between care workers and care recipients; Recommendations for the development of digital competences of care workers in Europe; Policy visits and policy recommendations; Local, regional and national workshops and an international conference.