Croatia

Social protection system of elderly people in general

Computer and Internet skills of the general population

General information

Country		Croatia
*Population*
Total population	2012	4 398 150
Proportion of population
Aged 65-79 years	2001	N/A
	2012	13.40%
Aged 80 years and more	2001	N/A
	2012	3.90%
Old-age dependency ratio
	1990	N/A
	2001	N/A
	2012	25.60%
Old-age dependency ratio projections	2020	N/A
	2030	N/A

Life expectancy at birth, years	2011
Males		73.9
Females		80.4
Life expectancy at age 65, years	2011
Males		15
Females		18.5
Healthy life years expectancy at birth	2011
Males		59.8
Females		61.7
Duration of working life, years	2011
Males		33.6
Females		28.6
Employment rate of older workers aged 55 to 64, total		37.10%

Long-term care and the situation of social workers

Country	Croatia
Long-term care Basic principles	N/A.
Long-term care Field of application	N/A.
Organisation of Long-term care Informal caregivers and professional providers	Professionals in Centres for Social Welfare
Long-term care Benefits for the carer	Not subject to taxation
Long-term care User charges	Not applicable

Social protection system of elderly people in general

Country	Croatia
GDP at market prices Purchasing Power Standard per inhabitant, 2011	15 200
Pension expenditure, % of GDP, 2010	N/A
Expenditure on care for elderly, % of GDP, 2008	N/A
At-risk-of-poverty rate, age group 65 years or over, 2011	27.30%
Old-age pensions Basic principles	Periodic benefit based on social insurance principle and determined by previous earnings and employment history. The first pillar is financed on a pay as you go system and is supplemented by a second pillar based on a funded system.
Old-age pensions Legal retirement age in standard case	Men: 65 years Women: 65 years; actual pensionable age of 60 years for women gradually to be increased by 3 months every year from 1 January 2011 onwards. The transitional period runs from 2011 until 2029.
Financing principles for old-age pensions	Periodic benefit based on social insurance principle and determined by previous earnings and employment history. The first pillar is financed on a pay as you go system and is supplemented by a second pillar based on a funded system.
Benefits for older unemployed	No special benefits
Financing systems for long-term benefits Case of old-age benefits	N/A.
Health care Basic principles	Benefit in-kind system financed by contributions and available for specific categories of the population and their dependants. Compulsory insurance covers the costs of treatment to varying degrees, the remaining amount must be paid by either the patient or the patient’s voluntary, supplementary insurance.
Health care Benefits for prosthesis, spectacles, hearing-aids	Full coverage of cost by the compulsory health insurance and exemption or reduction of patient's participation.

Computer and Internet skills of the general population

Country		Croatia
*Use of computers*
Enforced lack of a computer	2011
One adult 65 years or over. Cannot afford		4.50%

E-skills	2012
Individuals who have copied or moved a file or folder		52%
Individuals who have used copy or cut and paste tools to duplicate or move information on screen		49%
Individuals who have compressed files		34%

Way of obtaining e-skills	2011
Individuals who have obtained IT skills through self-study (learning by doing)		37%

Reasons for not having taken a computer course	2011
Individuals who do not need to take a computer course because their computer skills are sufficient		26.00%
Individuals who do not need to take a computer course because they rarely use computers		9.00%

*Use of Internet*
Frequency of Internet access:	2012
Once a week (including every day)		58%
Daily		48%
Internet used for	2012
Internet banking		21%
Interaction with public authorities (last 12 months)		26%

Mobile Internet access with portable computer
Every day or almost every day 2012		2.00%

Individuals' level of Internet skills	2011
Individuals who have used a search engine to find information		58%
Individuals who have sent an email with attached files		51%
Individuals who have posted messages to chat rooms, newsgroups or an online discussion forum		38%
Individuals who have used the Internet to make phone calls		25%
Individuals using the Internet for seeking health-related information

Concern about possible problems related to Internet usage	2010
Strongly concerned about catching a virus or other computer infection (e.g. worm or Trojan horse) resulting in loss of information or time		10.00%
Mildly concerned about catching a virus or other computer infection (e.g. worm or Trojan horse) resulting in loss of information or time		24.00%
Not at all concerned about catching a virus or other computer infection (e.g. worm or Trojan horse) resulting in loss of information or time		22.00%

Security related problems experienced through using the Internet for private purposes in the last 12 months.	2010
Caught a virus or other computer infection (e.g. worm or Trojan horse) resulting in loss of information or time		19%
Financial loss as a result of receiving fraudulent messages ('phishing') or getting redirected to fake websites asking for personal information ('pharming')		1.00%

Activities via Internet not done because of security concerns	2010
Security concerns kept individual from ordering or buying goods or services for private use		7.00%
Security concerns kept individual from communicating with public services and administrations		2.00%

Use and update of IT security software or tool to protect the private computer and data	2010
Use any kind of IT security software or tool (anti-virus, anti-spam,firewall, etc.) in order to protect private computer and data		44.00%
Don't use any kind of IT security software or tool (anti-virus, anti-spam, firewall, etc.) in order to protect private computer and data		7.00%
Don't know if use any kind of IT security software or tool (anti-virus, anti-spam, firewall, etc.) in order to protect private computer and data		5.00%

Frequency of safety copies or back up files from the computer on any external storage device	2010
Frequency of safety copies/back up files: always or almost always		9.00%
Frequency of safety copies/back up files: Never or hardly ever		15.00%

VISPĀRĒJĀS IEDZĪVOTĀJU DATORU UN INTERNETA PRASMES

Valsts		Horvātija
*Datoru izmantošana*
Datora trūkums pretēji vēlmēm	2011
65 gadu vai vecākas personas. Nevar atļauties datoru		4.50%

E-prasmes	2012
Indivīdi, kas ir kopējuši vai pārvietojuši failu vai mapi		52%
Indivīdi, kas ir izmantojuši kopēšanas vai izņemšanas un ielīmēšanas rīkus, lai dublētu informāciju uz ekrāna		49%
Indivīdi, kas ir veikuši failu saspiešanu		34%

E-prasmju apgūšanas veids	2011
Indivīdi, kas ir apguvuši IT prasmes pašmācības ceļā (mācījušies darba gaitā)		37%

Iemesli, kāpēc nav apmeklēti datoru kursi	2011
Indivīdi, kam nav vajadzīgi datoru kursi, jo viņiem ir pietiekošas datoru prasmes		26.00%
Indivīdi, kam nav vajadzīgi datoru kursi, jo viņi reti lieto datorus		9.00%

*Interneta izmantošana*
Pieslēgšanās Internetam biežums:	2012
Reizi nedēļā (ieskaitot katru dienu)		58%
Katru dienu		48%
Interneta izmantošana	2012
Banku operācijas Internetā		21%
Saskarsme ar pārvaldes institūcijām (pēdējos 12 mēnešos)		26%

Mobilā piekļuve Internetam ar pārnēsājamu datoru
Katru dienu vai gandrīz katru dienu		2.00%

Indivīdu Interneta prasmju līmenis	2011
Indivīdi, kas ir izmantojuši meklētājus, lai atrastu informāciju		58%
Indivīdi, kas ir sūtījuši e-pastus ar pievienotiem failiem		51%
Indivīdi, kas ir sūtījuši vēstis uz tērzētavām, jaunumu grupām vai tiešsaistes diskusiju forumiem		38%
Indivīdi, kas ir lietojuši Internetu telefona sarunām		25%
Indivīdi, kas ir lietojuši Internetu ar veselību saistītas informācijas meklēšanai

Raizes par iespējamām ar Interneta izmantošanu saistītām problēmām	2010
Stipri raizējas par vīrusa vai citas datoru infekcijas (piem. tārpa vai Trojas zirga) noķeršanu		10.00%
Nedaudz raizējas par vīrusa vai citas datoru infekcijas (piem. tārpa vai Trojas zirga) noķeršanu, kas varētu izraisīt informācijas vai laika zudumus		24.00%
Nemaz neraizējas par vīrusa vai citas datoru infekcijas (piem. tārpa vai Trojas zirga) noķeršanu, kas varētu izraisīt informācijas vai laika zudumus		22.00%

Saskaršanās ar drošības problēmām pēdējo 12 mēnešu laikā, lietojot Internetu privātām vajadzībām.	2010
Noķerts vīruss vai cita datoru infekcija (piem. tārps vai Trojas zirgs), kas izraisīja informācijas vai laika zudumus		19%
Finansiāli zaudējumi dēļ noziedzīgu ziņojumu saņemšanas (pikšķerēšana) vai pieslēgšanās pie viltus tīmekļa lapām, kuras prasa personīgu informāciju (fārmings)		1.00%

Aktivitātes Internetā, kas netika veiktas drošības apsvērumu dēļ	2010
Drošības apsvērumi atturēja indivīdu no preču vai pakalpojumu pirkšanas vai pasūtīšanas privātām vajadzībām		7.00%
Drošības apsvērumi atturēja indivīdu no sazināšanās ar publisko pakalpojumu sniedzējiem vai pārvaldes iestādēm		2.00%

IT drošības programmatūras vai rīku izmantošana un atjaunināšana, lai aizsargātu privāto datoru un datus	2010
Izmanto kādu IT drošības programmatūru vai rīkus (antivīrusu, antispamu, ugunsmūri utt.), lai aizsargātu privāto datoru un datus		44.00%
Nelieto nekādu IT drošības programmatūru vai rīkus (antivīrusu, antispamu, ugunsmūri utt.), lai aizsargātu privāto datoru un datus		7.00%
Nezina, vai lieto kādu IT drošības programmatūru vai rīkus (antivīrusu, antispamu, ugunsmūri utt.), lai aizsargātu privāto datoru un datus		5.00%

Drošības vai rezerves kopiju pārnešanas biežums no datora uz ārējo informācijas nesēju	2010
Drošības vai rezerves kopiju pārnešanas biežums: vienmēr vai gandrīz vienmēr		9.00%
Drošības vai rezerves kopiju pārnešanas biežums: nekad vai gandrīz nekad		15.00%